Full TGIF Record # 106021
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Web URL(s):https://gsrpdf.lib.msu.edu/?file=/2000s/2005/050901.pdf
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https://gsr.lib.msu.edu/article/106021-SP.pdf
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    Notes: Spanish version
https://gsrpdf.lib.msu.edu/?file=/article/106021-ZH-CN.pdf
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    Notes: Mandarin version
Publication Type:
i
Professional
Author(s):Lowe, Todd
Title:Setting standards: Creating effective written maintenance standards is easier than you think
Source:USGA Green Section Record. Vol. 43, No. 5, September/October 2005, p. 1-6.
Publishing Information:Far Hills, NJ: United States Golf Association, Green Section
# of Pages:7
Keywords:TIC Keywords: Maintenance guidelines; Efficiency; Golf course budgets; Business management; Customer relations; Golf course superintendents; Golfer expectations; Golf course maintenance; Turf Advisory Service (USGA); Cultural methods; Golf fairway maintenance; Golf tee maintenance; Golf rough maintenance; Bunker maintenance; Water management; Landscaping; Professionalism
Abstract/Contents:Discusses the idea that "golf course superintendents are given a budget, equipment, and staff and are asked to meet or exceed customer expectations". States that "golf courses should also have a set of written maintenance standards that outline the goals and procedures for day-to-day operations". Also claims that "one of the most important reasons for creating a formal set of maintenance standards is to match golfer expectation levels with maintenance procedures". Suggests that both representatives of the membership and the golf course superintendent should take part in creating the maintenance standards. Provides suggestions for writing maintenance standards and an outline of items to be included: introduction, greens, tees, fairways and roughs, bunkers, aquatics, trees and landscaping, references, and other. Offers advice on adding stylizing touches to maintenance standards, such as pictures, tables, and figures. Concludes that "establishing a formal set of maintenance standards helps maintain proper expectation levels, allocates resources appropriately, and provides continuity in management objectives from year to year".
Language:English
References:8
See Also:Other items relating to: Golfer expectation management
Note:Pictures, color
Tables
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Lowe, T. 2005. Setting standards: Creating effective written maintenance standards is easier than you think. USGA Green Sec. Rec. 43(5):p. 1-6.
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Web URL(s):
https://gsrpdf.lib.msu.edu/?file=/2000s/2005/050901.pdf
    Last checked: 01/25/2017
    Requires: PDF Reader
https://gsr.lib.msu.edu/article/106021-SP.pdf
    Last checked: 07/11/2018
    Requires: PDF Reader
    Notes: Spanish version
https://gsrpdf.lib.msu.edu/?file=/article/106021-ZH-CN.pdf
    Last checked: 07/11/2018
    Requires: PDF Reader
    Notes: Mandarin version
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MSU catalog number: SB 433.15 .U84
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