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| Web URL(s): | https://gsrpdf.lib.msu.edu/?file=/2000s/2008/080523.pdf
Last checked: 01/26/2017
Requires: PDF Reader |
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| Publication Type:
| Professional |
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| Author(s): | Hartwiger, Chris |
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| Author Affiliation: | Senior Agronomist, Southeast Region, United States Golf Association Green Section |
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| Title: | Customer service in the Southeast: It's all about the experience |
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| Source: | USGA Green Section Record. Vol. 46, No. 3, May/June 2008, p. 23-25. |
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| Publishing Information: | Far Hills, NJ: United States Golf Association, Green Section |
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| # of Pages: | 3 |
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| Keywords: | TIC Keywords: Customer relations; Golf demand; Golf industry trends; Membership relations; Golf driving ranges; Golfer expectations; Aesthetic values; Golf fairways; Mowing patterns; Color; Golfer satisfaction
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| Abstract/Contents: | Discusses customer service at golf courses in the southeastern United States. Recommends the use of "larger target poles out in the practice range. Often, the range at lower-budgeted courses is an open field that lacks definition and depth perception. Because many golfers...use the hand-held range finders to determine the distance to a target, the larger target poles are much easier to pick up with a range finder." States that "golf courses are using turf paints to get out of the overseeding game while providing green surfaces." |
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| Language: | English |
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| References: | 0 |
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| Note: | Pictures, color |
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| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Hartwiger, C. 2008. Customer service in the Southeast: It's all about the experience. USGA Green Sec. Rec. 46(3):p. 23-25. |
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| Web URL(s):
https://gsrpdf.lib.msu.edu/?file=/2000s/2008/080523.pdf
Last checked: 01/26/2017
Requires: PDF Reader |
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MSU catalog number: b2200469a |
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