Full TGIF Record # 137127
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Web URL(s):http://sturf.lib.msu.edu/article/2007aug50.pdf
    Last checked: 12/16/2009
    Requires: PDF Reader
http://www.stma.org/sites/stma/files/pdfs/stm_as_a_crisis_comm.pdf
    Last checked: 01/24/2012
    Requires: PDF Reader
    Notes: Sports Turf Managers Association
Publication Type:
i
Professional
Author(s):Santos, Susan
Author Affiliation:Ph.D. and Focus Group, Medford, MA
Title:The sports turf manager as a crisis communicator
Section:STMA in action
Other records with the "STMA in action" Section
Source:SportsTurf. Vol. 23, No. 8, August 2007, p. 50.
Publishing Information:Chicago, IL: Bev-Al Communications (m2media360)
# of Pages:1
Keywords:TIC Keywords: Professionalism; Safety; Communications; Sports Turf Managers; Media relations; Personal management
Abstract/Contents:Discusses the role of the sports turf manager as a communicator in a possible crisis situation. Offers "crisis communication response tips", including "respond within 24 hours"; "don't point fingers"; "always be available to the media"; "be visible and on-site"; "tell the absolute truth"; and "never say, 'no comment.'"
Language:English
References:0
See Also:Updated version appears in Update [New Jersey], 14(3) Fall 2014, p. 8, 17-18, R=254282. R=254282
Note:Includes sidebar, "Crisis example and response", p. 50
Reprint appears in Update [New Jersey], 7(6) November/December 2007, p. 16
Reprint appears in Update [New Jersey], 9(4) Winter 2009, p. 6, 17
Reprint appears in Update [New Jersey], 12(4) Winter 2012, p. 8, 15, 18
Reprint appears in Update [New Jersey], 13(4) Winter 2013, p. 13, with author listed as "Sports Turf Managers Association Editorial Staff"
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Santos, S. 2007. The sports turf manager as a crisis communicator. SportsTurf. 23(8):p. 50.
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Web URL(s):
http://sturf.lib.msu.edu/article/2007aug50.pdf
    Last checked: 12/16/2009
    Requires: PDF Reader
http://www.stma.org/sites/stma/files/pdfs/stm_as_a_crisis_comm.pdf
    Last checked: 01/24/2012
    Requires: PDF Reader
    Notes: Sports Turf Managers Association
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MSU catalog number: b2472380a
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