| |
Web URL(s): | http://sturf.lib.msu.edu/article/2007aug50.pdf Last checked: 12/16/2009 Requires: PDF Reader http://www.stma.org/sites/stma/files/pdfs/stm_as_a_crisis_comm.pdf Last checked: 01/24/2012 Requires: PDF Reader Notes: Sports Turf Managers Association |
Publication Type:
| Professional |
Author(s): | Santos, Susan |
Author Affiliation: | Ph.D. and Focus Group, Medford, MA |
Title: | The sports turf manager as a crisis communicator |
Section: | STMA in action Other records with the "STMA in action" Section
|
Source: | SportsTurf. Vol. 23, No. 8, August 2007, p. 50. |
Publishing Information: | Chicago, IL: Bev-Al Communications (m2media360) |
# of Pages: | 1 |
Keywords: | TIC Keywords: Professionalism; Safety; Communications; Sports Turf Managers; Media relations; Personal management
|
Abstract/Contents: | Discusses the role of the sports turf manager as a communicator in a possible crisis situation. Offers "crisis communication response tips", including "respond within 24 hours"; "don't point fingers"; "always be available to the media"; "be visible and on-site"; "tell the absolute truth"; and "never say, 'no comment.'" |
Language: | English |
References: | 0 |
See Also: | Updated version appears in Update [New Jersey], 14(3) Fall 2014, p. 8, 17-18, R=254282. R=254282 |
Note: | Includes sidebar, "Crisis example and response", p. 50 Reprint appears in Update [New Jersey], 7(6) November/December 2007, p. 16 Reprint appears in Update [New Jersey], 9(4) Winter 2009, p. 6, 17 Reprint appears in Update [New Jersey], 12(4) Winter 2012, p. 8, 15, 18 Reprint appears in Update [New Jersey], 13(4) Winter 2013, p. 13, with author listed as "Sports Turf Managers Association Editorial Staff" |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Santos, S. 2007. The sports turf manager as a crisis communicator. SportsTurf. 23(8):p. 50. |
| Fastlink to access this record outside TGIF: https://tic.msu.edu/tgif/flink?recno=137127 |
| If there are problems with this record, send us feedback about record 137127. |
| Choices for finding the above item: |
| Web URL(s): http://sturf.lib.msu.edu/article/2007aug50.pdf Last checked: 12/16/2009 Requires: PDF Reader http://www.stma.org/sites/stma/files/pdfs/stm_as_a_crisis_comm.pdf Last checked: 01/24/2012 Requires: PDF Reader Notes: Sports Turf Managers Association |
| MSU catalog number: b2472380a |
| Find from within TIC: Digitally in TIC by record number. |
| Request through your local library's inter-library loan service (bring or send a copy of this TGIF record) |