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Web URL(s): | http://www.ngcoa.org/pageview.asp?doc=1756 Last checked: 04/01/2016 http://www.golfbusiness.com/article.aspx?id=880 Last checked: 08/12/2010 Access conditions: Item is within a limited-access website |
Publication Type:
| Professional |
Author(s): | Bouts, Trent |
Author Affiliation: | Freelance Writer, North Carolina |
Title: | Sense and sensibility: Water and environmental issues aside, one of the biggest hurdles for course operators is predicting and meeting customers' expectations |
Source: | Golf Business [NGCOA]. Vol. 13, No. 9, September 2007, p. 46-50, 52-53. |
Publishing Information: | Mt. Pleasant, SC: National Golf Course Owners Association |
# of Pages: | 7 |
Keywords: | TIC Keywords: Golfer expectations; Golfer satisfaction; Golfer perceptions; Membership relations; Playability; Golf greens; Golf green speed; Questionnaire surveys; Putting quality; Aesthetic values
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Abstract/Contents: | Discusses golfer expectations, highlighting the experiences of several golf course superintendents. States that "from 10 factors most likely to determine their enjoyment of a round, those golfers, the game's busiest and best customers, ranked the state of greens and bunkers No. 1. Who they play was third. Meanwhile, shooting a good score dawdled in, tied for seventh." Suggests that "the conditions out on the golf course dictate...mindset...consider that No. 2 on the Golf Digest survey was 'well-maintained fairways and tees.'" |
Language: | English |
References: | 0 |
Note: | Includes sidebar, "The power of words (of mouth)", p. 49 Pictures, color |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Bouts, T. 2007. Sense and sensibility: Water and environmental issues aside, one of the biggest hurdles for course operators is predicting and meeting customers' expectations. Golf Bus. 13(9):p. 46-50, 52-53. |
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| Web URL(s): http://www.ngcoa.org/pageview.asp?doc=1756 Last checked: 04/01/2016 http://www.golfbusiness.com/article.aspx?id=880 Last checked: 08/12/2010 Access conditions: Item is within a limited-access website |
| MSU catalog number: b5252975a |
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