Full TGIF Record # 154303
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Web URL(s):https://gsrpdf.lib.msu.edu/?file=/2000s/2009/090901.pdf
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https://gsrpdf.lib.msu.edu/?file=/2000s/2009/0909CV.pdf
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    Notes: Cover Page
Publication Type:
i
Professional
Content Type:Q & A
Author(s):Happ, Keith
Author Affiliation:Agronomist, Mid-Atlantic Region, United States Golf Association Green Section
Title:All aboard!: Working together has never been more essential
Article Series:All aboard!: Part 1
Source:USGA Green Section Record. Vol. 47, No. 5, September/October 2009, p. [Cover], 1-7.
Publishing Information:Far Hills, NJ: United States Golf Association, Green Section
# of Pages:8
Keywords:TIC Keywords: Communications; Golf course budgets; Golfer satisfaction; Questionnaire surveys
USGA Green Section Keywords: Golf course management and budgets: Budget; Golf course management and budgets: Maintenance philosophy; Superintendent issues
Abstract/Contents:Presents the responses of general managers to several questions, including "what is the single most important aspect of your job?"; "what is the single biggest pitfall of your job?"; "do other key department heads understand the scope of your job?"; "what are your areas of conflict?"; "what are the areas of agreement?"; "where do you rate the importance of the golf course to the overall operation"; "what percent of overall revenues (all inputs) is spent on golf course maintenance?"; and "is there a defined protocol for handling member comments/complaints?" Concludes that "general managers who were queried all focused on developing a team approach to golfer satisfaction. This is accomplished by utilizing strong channels of communication to support the professionals in each department within the organization."
Language:English
References:0
See Also:See also Part 2 "All aboard!: Part 2: Working together has never been more essential" USGA Green Section Record, 48(2) March/April 2010, p. 23-27 R=160745 R=160745

See also Part 3 "Working together has never been more essential!: Part 3: Golf course superintendents' responses" USGA Green Section Record, 48(18) October 8, 2010, p. 1-6 R=170073 R=170073
Note:Pictures, color
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Happ, K. 2009. All aboard!: Working together has never been more essential. USGA Green Sec. Rec. 47(5):p. [Cover], 1-7.
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Web URL(s):
https://gsrpdf.lib.msu.edu/?file=/2000s/2009/090901.pdf
    Last checked: 01/26/2017
    Requires: PDF Reader
https://gsrpdf.lib.msu.edu/?file=/2000s/2009/0909CV.pdf
    Last checked: 01/26/2017
    Requires: PDF Reader
    Notes: Cover Page
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