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Web URL(s): | http://archive.lib.msu.edu/tic/alapt/article/2014oct.pdf#page=60 Last checked: 04/26/2016 Requires: PDF Reader Notes: Item is within a single large file http://www.lawnandlandscape.com/ll1014-customer-surveys-benefits.aspx Last checked: 01/08/2015 http://www.lawnandlandscape.com/digital/201410/files/60.html Last checked: 01/08/2015 Requires: Adobe Flash Notes: Item is within a single large file |
Publication Type:
| Trade |
Author(s): | Hampshire, Kristen |
Author Affiliation: | Contributing Editor, Lawn & Landscape |
Title: | Inside your client's mind: Customer surveys reveal important insights that can help a company shape better service |
Column Name: | Formulas for success Other records with the "Formulas for success" Column
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Source: | Lawn & Landscape. Vol. 35, No. 10, October 2014, p. 60, 62, 64-65, 68, 192. |
Publishing Information: | Richfield, Ohio: GIE Media, Inc. |
# of Pages: | 6 |
Keywords: | TIC Keywords: Business management; Communications; Customer relations; Landscape services industry; Questionnaire surveys
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Business Name: | Lawn America, in Tulsa, Oklahoma; Arbor-Nomics Turf, in Norcross, Georgia; Barrett's Lawn Care, in Bristol, Virginia |
Language: | English |
References: | 0 |
Note: | Includes sidebars, "Arbor-Nomics Turf", p. 60, "Take-away tips", p. 64, "Lawn America", p. 65, "Take-away tips", p. 68, "Barrett's Lawn Care", p. 192 and "Take-away tips", p. 192 |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Hampshire, K. 2014. Inside your client's mind: Customer surveys reveal important insights that can help a company shape better service. Lawn & Landscape. 35(10):p. 60, 62, 64-65, 68, 192. |
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| Web URL(s): http://archive.lib.msu.edu/tic/alapt/article/2014oct.pdf#page=60 Last checked: 04/26/2016 Requires: PDF Reader Notes: Item is within a single large file http://www.lawnandlandscape.com/ll1014-customer-surveys-benefits.aspx Last checked: 01/08/2015 http://www.lawnandlandscape.com/digital/201410/files/60.html Last checked: 01/08/2015 Requires: Adobe Flash Notes: Item is within a single large file |
| MSU catalog number: b3138336a |
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