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Web URL(s): | http://archive.lib.msu.edu/tic/alapt/article/2014dec.pdf#page=28 Last checked: 04/26/2016 Requires: PDF Reader Notes: Item is within a single large file http://www.lawnandlandscape.com/digital/201412/files/28.html Last checked: 02/05/2015 Requires: Adobe Flash Notes: Item is within a single large file http://www.lawnandlandscape.com/ll1214-customer-cutbacks-clients-solutions.aspx Last checked: 02/05/2014 |
Publication Type:
| Trade |
Author(s): | Hampshire, Kristen |
Author Affiliation: | Contributing Editor, Lawn & Landscape |
Title: | Make lemonade: Dealing with service cutbacks and fixing a mistake can actually develop a stronger relationship with clients |
Column Name: | Formulas for success Other records with the "Formulas for success" Column
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Source: | Lawn & Landscape. Vol. 35, No. 12, December 2014, p. 28-33. |
Publishing Information: | Richfield, Ohio: GIE Media, Inc. |
# of Pages: | 6 |
Keywords: | TIC Keywords: Business management; Communications; Customer relations; Economic impacts; Landscape services industry; Lawn and landscape professionals; Recommendations
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Language: | English |
References: | 0 |
Note: | Includes sidebars, "Rivertop Contracting", p. 29, "Clarence Davids & Company", p. 31, and "Heads Up", p. 32 Pictures, color |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Hampshire, K. 2014. Make lemonade: Dealing with service cutbacks and fixing a mistake can actually develop a stronger relationship with clients. Lawn & Landscape. 35(12):p. 28-33. |
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| Choices for finding the above item: |
| Web URL(s): http://archive.lib.msu.edu/tic/alapt/article/2014dec.pdf#page=28 Last checked: 04/26/2016 Requires: PDF Reader Notes: Item is within a single large file http://www.lawnandlandscape.com/digital/201412/files/28.html Last checked: 02/05/2015 Requires: Adobe Flash Notes: Item is within a single large file http://www.lawnandlandscape.com/ll1214-customer-cutbacks-clients-solutions.aspx Last checked: 02/05/2014 |
| MSU catalog number: b3138336a |
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