Full TGIF Record # 254168
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Web URL(s):http://archive.lib.msu.edu/tic/alapt/article/2014dec.pdf#page=28
    Last checked: 04/26/2016
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    Notes: Item is within a single large file
http://www.lawnandlandscape.com/digital/201412/files/28.html
    Last checked: 02/05/2015
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    Notes: Item is within a single large file
http://www.lawnandlandscape.com/ll1214-customer-cutbacks-clients-solutions.aspx
    Last checked: 02/05/2014
Publication Type:
i
Trade
Author(s):Hampshire, Kristen
Author Affiliation:Contributing Editor, Lawn & Landscape
Title:Make lemonade: Dealing with service cutbacks and fixing a mistake can actually develop a stronger relationship with clients
Column Name:Formulas for success
Other records with the "Formulas for success" Column
Source:Lawn & Landscape. Vol. 35, No. 12, December 2014, p. 28-33.
Publishing Information:Richfield, Ohio: GIE Media, Inc.
# of Pages:6
Keywords:TIC Keywords: Business management; Communications; Customer relations; Economic impacts; Landscape services industry; Lawn and landscape professionals; Recommendations
Language:English
References:0
Note:Includes sidebars, "Rivertop Contracting", p. 29, "Clarence Davids & Company", p. 31, and "Heads Up", p. 32
Pictures, color
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Hampshire, K. 2014. Make lemonade: Dealing with service cutbacks and fixing a mistake can actually develop a stronger relationship with clients. Lawn & Landscape. 35(12):p. 28-33.
Fastlink to access this record outside TGIF: https://tic.msu.edu/tgif/flink?recno=254168
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Web URL(s):
http://archive.lib.msu.edu/tic/alapt/article/2014dec.pdf#page=28
    Last checked: 04/26/2016
    Requires: PDF Reader
    Notes: Item is within a single large file
http://www.lawnandlandscape.com/digital/201412/files/28.html
    Last checked: 02/05/2015
    Requires: Adobe Flash
    Notes: Item is within a single large file
http://www.lawnandlandscape.com/ll1214-customer-cutbacks-clients-solutions.aspx
    Last checked: 02/05/2014
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MSU catalog number: b3138336a
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