Full TGIF Record # 54747
Item 1 of 1
Publication Type:
i
Trade
Author(s):Anonymous
Title:Seven sins of service
Section:Bookstore
Other records with the "Bookstore" Section
Source:Landscape & Irrigation. Vol. 22, No. 9, September 1998, p. 17.
Publishing Information:Van Nuys, CA: Gold Trade Publications, Inc.
# of Pages:1
Keywords:TIC Keywords: Landscape services industry; Customer relations
Abstract/Contents:Lists and defines seven ways a landscape professional should never handle a customer's concern. Includes Apathy, Brush-off, Aloofness, Condescension, Robotism, The "company policy" excuse, and Runaround.
Language:English
References:0
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Anonymous. 1998. Seven sins of service. Landscape Irrig. 22(9):p. 17.
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