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| Publication Type:
| Trade |
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| Content Type: | Letter |
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| Author(s): | Clendenin, Greg |
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| Author Affiliation: | President, Middleton Pest Control, Inc., Orlando, FL |
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| Title: | The customer is your boss |
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| Column Name: | Reader perspectives
Other records with the "Reader perspectives" Column
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| Source: | Pest Control. Vol. 68, No. 7, July 2000, p. 10, 12. |
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| Publishing Information: | Cleveland, OH: Advanstar Communications |
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| # of Pages: | 2 |
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| Keywords: | TIC Keywords: Customer relations; Pest control
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| Abstract/Contents: | Responds to a letter concerning good customer service. "My point is that the column put the public in a single category, and almost seems to imply that most customers are not 'good' customers. If people had to do what this column qualified as a good customer, then there would not be many good customers." |
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| Language: | English |
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| References: | 0 |
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| Note: | Pictures, color
Response to article, "A PMP's wish list for a good customer", Pest Control, April 1999, p.10
Includes sidebar, "Wegner's response", p. 12 |
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| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Clendenin, G. 2000. The customer is your boss. Pest Control. 68(7):p. 10, 12. |
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MSU catalog number: SB 951 .A1 I5 |
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