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| Publication Type:
| Trade |
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| Author(s): | Cain, Dan |
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| Author Affiliation: | Executive director, North American Equipment Dealers Association |
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| Title: | Dealers' perceptions of current warranty programs |
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| Article Series: | Warranty series: Part I |
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| Source: | Outdoor Power Equipment. Vol. 43, No. 8, August 2000, p. 18-21. |
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| Publishing Information: | Radnor, PA: Chilton Co |
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| # of Pages: | 4 |
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| Keywords: | TIC Keywords: Equipment; Business management; Customer relations; Perceptions; Equipment maintenance
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| Abstract/Contents: | Discusses the issue of manufacturers being responsible for reimbursements and warranties. Lists results from a survey of North American Equipment Dealers Association members about warranty issues. |
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| Language: | English |
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| References: | 0 |
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| See Also: | See also Part II, R=70110, "Is legislation the answer?," September, 2000, (43:9), p. 26, 28-29 R=70110
See also Part III, R=70112, "What's the answer?," October, 2000, (43:10), p. 30-33 R=70112 |
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| Note: | Pictures, color |
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| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Cain, D. 2000. Dealers' perceptions of current warranty programs. Outdoor Power Equip. 43(8):p. 18-21. |
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MSU catalog number: SB 133 .O85 |
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