Full TGIF Record # 70112
Item 1 of 1
Web URL(s):http://web.archive.org/web/20050118222754/http://www.greenmediaonline.com/ope/2000/1000/1000war.asp
    Last checked: 06/2002
Publication Type:
i
Trade
Author(s):Cain, Dan
Author Affiliation:Executive Director, North American Equipment Dealers Association
Title:What's the answer?
Article Series:Warranty series: Part III
Source:Outdoor Power Equipment. Vol. 43, No. 10, October 2000, p. 30-33.
Publishing Information:Radnor, PA: Chilton Co
# of Pages:4
Keywords:TIC Keywords: Equipment; Equipment maintenance; Business management; Liability; Communications; Customer relations; Organization profile
Business Name:North American Equipment Dealers Association
Abstract/Contents:Discusses the conflict between power equipment dealers and manufacturers concerning warranty reimbursement issues. Emphasizes that communications are vital for both parties and that they should remain focused on the customer. Also suggest contacting the North American Equipment Dealers Association when conflicts arise.
Language:English
References:0
See Also:See also Part I, R=66916, "Dealers' perceptions of current warranty programs," August, 2000, (43:8), p. 18-21 R=66916

See also Part II, R=70110, "Is legislation the answer?," September, 2000, (43:9), p. 26, 28-29 R=70110
Note:Pictures, color
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Cain, D. 2000. What's the answer?. Outdoor Power Equip. 43(10):p. 30-33.
Fastlink to access this record outside TGIF: https://tic.msu.edu/tgif/flink?recno=70112
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http://web.archive.org/web/20050118222754/http://www.greenmediaonline.com/ope/2000/1000/1000war.asp
    Last checked: 06/2002
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MSU catalog number: SB 133 .O85
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