Full TGIF Record # 73550
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Web URL(s):http://grounds-mag.com/ar/grounds_maintenance_answering_tough_questions/
    Last checked: 11/2003
Publication Type:
i
Trade
Author(s):Shepard, Dennis
Author Affiliation:Technical Support Specialist, Syngenta Turf and Ornamental Products
Title:Answering tough questions: Your lawn service customers may have questions or concerns about risks. Knowing how to communicate your procedures to them can help you develop a long-lasting working relationship
Section:Contractor
Other records with the "Contractor" Section
Source:Grounds Maintenance. Vol. 36, No. 3, March 2001, p. Contractor 8, Contractor 12+.
Publishing Information:Overland Park, KS: Intertec Publishing Corporation
# of Pages:3
Keywords:TIC Keywords: Customer relations; Lawn and landscape professionals; Communications; Risk; Protective clothing; Perceptions; Pesticides; Education; Technology; Turf values; Health; Safety
Language:English
References:0
Note:Includes sidebar, "Examples of customer questions", p. Contractor 12
Pictures, color
ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Shepard, D. 2001. Answering tough questions: Your lawn service customers may have questions or concerns about risks. Knowing how to communicate your procedures to them can help you develop a long-lasting working relationship. Grounds Maint. 36(3):p. Contractor 8, Contractor 12+.
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Web URL(s):
http://grounds-mag.com/ar/grounds_maintenance_answering_tough_questions/
    Last checked: 11/2003
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MSU catalog number: SB 469 .G7
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