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Web URL(s): | http://grounds-mag.com/ar/grounds_maintenance_answering_tough_questions/ Last checked: 11/2003 |
Publication Type:
| Trade |
Author(s): | Shepard, Dennis |
Author Affiliation: | Technical Support Specialist, Syngenta Turf and Ornamental Products |
Title: | Answering tough questions: Your lawn service customers may have questions or concerns about risks. Knowing how to communicate your procedures to them can help you develop a long-lasting working relationship |
Section: | Contractor Other records with the "Contractor" Section
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Source: | Grounds Maintenance. Vol. 36, No. 3, March 2001, p. Contractor 8, Contractor 12+. |
Publishing Information: | Overland Park, KS: Intertec Publishing Corporation |
# of Pages: | 3 |
Keywords: | TIC Keywords: Customer relations; Lawn and landscape professionals; Communications; Risk; Protective clothing; Perceptions; Pesticides; Education; Technology; Turf values; Health; Safety
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Language: | English |
References: | 0 |
Note: | Includes sidebar, "Examples of customer questions", p. Contractor 12 Pictures, color |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Shepard, D. 2001. Answering tough questions: Your lawn service customers may have questions or concerns about risks. Knowing how to communicate your procedures to them can help you develop a long-lasting working relationship. Grounds Maint. 36(3):p. Contractor 8, Contractor 12+. |
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| Web URL(s): http://grounds-mag.com/ar/grounds_maintenance_answering_tough_questions/ Last checked: 11/2003 |
| MSU catalog number: SB 469 .G7 |
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