| |
Web URL(s): | https://archive.lib.msu.edu/tic/gcman/article/2010may16.pdf Last checked: 05/28/2010 Requires: PDF Reader |
Access Restriction: | Certain MSU-hosted archive URLs may be restricted to legacy database members. |
Publication Type:
| Professional |
Content Type: | Editorial |
Author(s): | Fitzroy, James R. |
Author Affiliation: | President, GCSAA |
Title: | YOU are customer service |
Column Name: | President's message Other records with the "President's message" Column
|
Source: | Golf Course Management. Vol. 78, No. 5, May 2010, p. 16. |
Publishing Information: | Lawrence, KS: Golf Course Superintendents Association of America |
# of Pages: | 1 |
Keywords: | TIC Keywords: Customer relations; Golfer satisfaction; Membership relations
|
Abstract/Contents: | Focuses on building a sense of responsibility among golf course staff, speaking with customers, considering the pace of your course, and aligning it with "golfers' desires and the income-generation needs of your facility." |
Language: | English |
References: | 0 |
Note: | Pictures, color |
| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete): Fitzroy, J. R. 2010. YOU are customer service. Golf Course Manage. 78(5):p. 16. |
| Fastlink to access this record outside TGIF: https://tic.msu.edu/tgif/flink?recno=162521 |
| If there are problems with this record, send us feedback about record 162521. |
| Choices for finding the above item: |
| Web URL(s): https://archive.lib.msu.edu/tic/gcman/article/2010may16.pdf Last checked: 05/28/2010 Requires: PDF Reader |
| MSU catalog number: b2193862a |
| Request through your local library's inter-library loan service (bring or send a copy of this TGIF record) |