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| Web URL(s): | https://archive.lib.msu.edu/tic/groot/article/2011nov46.pdf
Last checked: 02/08/2012
Requires: PDF Reader |
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| Publication Type:
| Newsletter |
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| Author(s): | Hoffmann, Jeremiah |
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| Author Affiliation: | PGA Golf Professional, Rolling Meadows Golf Course |
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| Title: | Communication is the key |
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| Column Name: | The golf shop
Other records with the "The golf shop" Column
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| Source: | The Grass Roots. Vol. 40, No. 6, November/December 2011, p. 46. |
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| Publishing Information: | Madison, WI: Wisconsin Golf Course Superintendents Association. |
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| # of Pages: | 1 |
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| Keywords: | TIC Keywords: Communications; Course profile; Membership expectations; Membership relations; Personnel management; Planning; Questionnaire surveys; Staff
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| Facility Names: | Rolling Meadows Golf Course, in Fond Du Lac, Wisconsin |
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| Abstract/Contents: | Stresses the potential importance of communication between superintendents, golf professionals, and staff, claiming that without this communication, a facility will struggle to accomplish its goals and fulfill its mission statement. Suggests the need to meet the needs and expectations of the customer, and describes how effective communication can happen through letters, emails, surveys, and advisory boards. Describes a technique used by Rolling Meadows Golf Course in which they set up a meeting between members and staff and received beneficial feedback about processes and projects. Concludes that "the more people feel involved, the more loyalty they will have in the future." |
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| Language: | English |
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| References: | 0 |
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| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Hoffmann, J. 2011. Communication is the key. Grass Roots. 40(6):p. 46. |
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| Web URL(s):
https://archive.lib.msu.edu/tic/groot/article/2011nov46.pdf
Last checked: 02/08/2012
Requires: PDF Reader |
| 
MSU catalog number: b2175550 |
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