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| Web URL(s): | https://gsrpdf.lib.msu.edu/?file=/2000s/2003/031117.pdf
Last checked: 01/25/2017
Requires: PDF Reader
https://issuu.com/tgmdigital/docs/tgm/10
Last checked: 07/19/2017
Requires: Adobe Flash
Notes: Item is within a single large file; TGM: Latinoamérica Spanish reprint |
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| Publication Type:
| Professional |
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| Author(s): | Carson, Chris |
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| Author Affiliation: | Superintendent, Echo Lake Country Club, Westfield, New Jersey |
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| Title: | Can't get no...satisfaction! |
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| Source: | USGA Green Section Record. Vol. 41, No. 6, November/December 2003, p. 17-19. |
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| Publishing Information: | Far Hills, NJ: United States Golf Association, Green Section |
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| # of Pages: | 3 |
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| Keywords: | TIC Keywords: Golfer expectations; Membership relations; Communications; Education; Weather; Golf course renovation; Golf greens; Problem-solving; Bunkers
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| Abstract/Contents: | States that "when Boards and superintendents undertake a project, they are responsible for more than the cost of the job, the quality of the work, and even the completion timetable. Perhaps more important is the management of golfer expectations." Describes how "even when a job is declared finished, it really isn't; it must mature, the scars must heal, the grass must adapt to its new location." Discusses how weather can affect the speed of this process. Emphasizes the importance of "talk[ing] about these issues from the start." Suggests that a golf course newsletter "is an excellent vehicle for outlining the proposed renovation. You can head off trouble by describing the improvements and offering a timetable for completion, but also cautioning golfers about specific limitations on play during the renovation period and after completion, until the changes have matured." Discusses the importance of "look[ing] at the entire problem and not just some of the symptoms." Addresses the issue of golfers "want[ing] to play the new greens before they are ready." Suggests that "if you've done a good job communicating the need for patience...you will be under much less pressure to open early." Discusses the change in golfer attitudes towards bunkers, the pressure this places on superintendents, the impossibility of "achiev[ing] perfectly consistent bunkers," and the advantages of educating golfers about bunkers. Concludes that "if all involved have planned well, have communicated throughout the work, and have managed the construction properly, the transition from work zone to enjoyable golf course will be smooth...and the golfership will be satisfied." |
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| Language: | English |
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| References: | 0 |
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| See Also: | Other items relating to: Bunker renovation
Other items relating to: Golfer expectation management |
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| Note: | Translated reprint appears in TGM: Latinoamérica, Vol. 87 Agosto 2010, p. 10-12, 14, with translated title, "¡Pero... nada les viene bien!: Tener bien informados a los socios le perimtirá manejar las expectativas de los jugadores", Lang: Spanish
Pictures, color |
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| ASA/CSSA/SSSA Citation (Crop Science-Like - may be incomplete):
Carson, C. 2003. Can't get no...satisfaction!. USGA Green Sec. Rec. 41(6):p. 17-19. |
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| Choices for finding the above item: |
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| Web URL(s):
https://gsrpdf.lib.msu.edu/?file=/2000s/2003/031117.pdf
Last checked: 01/25/2017
Requires: PDF Reader
https://issuu.com/tgmdigital/docs/tgm/10
Last checked: 07/19/2017
Requires: Adobe Flash
Notes: Item is within a single large file; TGM: Latinoamérica Spanish reprint |
| 
MSU catalog number: SB 433.15 .U84 |
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